Mariam Jasim Mohammed Alrashid

HR Executive / Administrative Assistant

Provided excellent customer service by addressing patient inquiries and resolving concerns efficiently. Assisted patients with insurance claims and explained coverage options. Managed billing, payments, and financial transactions, ensuring accuracy and compliance with hospital policies. Handled patient accounts and maintained attention to detail in all administrative processes. Strengthened teamwork, communication, and organizational skills in a fast-paced healthcare environment.

• Provided excellent customer service by addressing patient inquiries and resolving concerns efficiently.
• Assisted patients with insurance claims and explained coverage options.
• Managed billing, payments, and financial transactions, ensuring accuracy and compliance with hospital policies.
• Handled patient accounts and maintained attention to detail in all administrative processes.
• Strengthened teamwork, communication, and organizational skills in a fast-paced healthcare environment.

Responded to inquiries from the public regarding work permits and domestic worker regulations. Solved customer issues promptly and effectively, ensuring high satisfaction rates. Submitted and followed up on transactions and service requests through internal systems. Maintained professionalism and confidentiality in handling sensitive information. Developed strong communication, multitasking, and problem-solving skills in a high-volume environment.

• Responded to inquiries from the public regarding work permits and domestic worker regulations.
• Solved customer issues promptly and effectively, ensuring high satisfaction rates.
• Submitted and followed up on transactions and service requests through internal systems.
• Maintained professionalism and confidentiality in handling sensitive information.
• Developed strong communication, multitasking, and problem-solving skills in a high-volume environment.

Maintain and update accurate employee records in the HR system. Oversee onboarding and documentation for new hires. Monitor and process attendance, leave, and payroll-related data. Handle employee registration with the General Pension and Social Security Authority (GPSSA). Prepare and issue labor cards and other official HR documents. Assist in recruitment, interviews, and orientation processes. Ensure compliance with UAE labor laws and company HR policies. Support management in HR planning and daily operations. Promote a positive and efficient work environment through effective communication and organization.

• Maintain and update accurate employee records in the HR system.
• Oversee onboarding and documentation for new hires.
• Monitor and process attendance, leave, and payroll-related data.
• Handle employee registration with the General Pension and Social Security Authority (GPSSA).
• Prepare and issue labor cards and other official HR documents.
• Assist in recruitment, interviews, and orientation processes.
• Ensure compliance with UAE labor laws and company HR policies.
• Support management in HR planning and daily operations.
• Promote a positive and efficient work environment through effective communication and organization.